Dalston Superstore: Venue Access Info
117 Kingsland High Street E8 2PB
020 7254 2273
We aim to respond to all emails within 24 hours
• Monday: 5pm-midnight
• Tuesday-Thursday: midday-2am
• Friday: midday-3am*
• Saturday: 11am-3am*
• Sunday: 11am-2am
*We often have late licenses at the weekend, which go to 4am
Dalston Superstore is on a busy high street with a pavement width of approximately 3 metres. We have two floors. The ground floor functions as a café by day (with drag brunch at the weekend), and night us a busy queer DJ bar. The basement opens on weekend nights from 10pm, access is via spiral stairs near the front (1M width, 12 steps of 22cm) and a regular set of stairs at the rear (80cm width, 16 steps of 20cm). Dalston Superstore is a small venue, and unfortunately there are no viewing platforms. There are no power-assisted doors in the venue. The bars on each floor have a height of 1.1M.
On nights that we normally charge admission, we can offer an additional ticket at no extra cost for personal assistant / support workers of disabled guests. To benefit from this scheme, please email us ahead of attendance with ‘PA Tickets’ in the subject field. We do not require proof of eligibility, but will ask that you read the full access info before attending, and to notify us with at least one weeks notice if possible. We will ask if you will be carrying any medication with you, so that we can forewarn the security team. We will also ask if you have any other special requirements.
There is normally a charge on the door on Friday and Saturday nights, £10 maximum. As part of the PA tickets scheme, we will give you the name of a person to ask for on arrival. They will check in with you and can answer any questions you may have. We have a team of security at the front of the venue, and they may search your bag as part of our security policy. We follow procedure recommended by the police, and they are searching for illegal substances, contraband alcohol or weapons. Our security team is expected to be polite, friendly and respectful. Sometimes there is a queue, which extends northwards towards Ladbrokes. Customers who do not have advance tickets need to wait in this queue. We often remind people that this is an LGBTQI+ venue, and may point out our safer space summary, which is on the front door. There are two sets of doors at the front (non power assisted) with a lobby. The first door as you come in is pushed, the second pulled. Security will be on hand to assist. We have a ramp for wheelchair access to the main entrance floor (which is a single step from the street), but ask for notice for it to be available.
We do not have accessible toilets. At the rear of the ground floor at the bottom of the spiral staircase there is a small single cubicle, and in the basement towards the front of the venue there are gender-neutral toilets containing 4 cubicles, with 4 urinals in a side room.
Dogs are welcome during the day, but after 9pm, due to the volume of music and people, it is not a suitable environment for animals.
At night there are low lighting levels, especially in the basement. We occasionally use strobe lighting in the basement only. We also use a smoke machine in the basement.
We are 500M from Dalston Junction, and 150M from Dalston Kingsland overground stations. Kingsland High Street is a busy bus route – 67, 149, 243, 488 all stop very close to the door. Busses 30, 38, 56, 76, 236, 242, 277, N38, N242, N277 all stop nearby. We do not have access to any accessible parking.